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AX Track technology makes finding a stolen car in the UK easy — 99.1% of the time

Our 99.1% recovery rate and excellent track record when recovering stolen cars make us stand out. But how do we do it? Find out here.

It’s not just our innovative technology that gives us an edge. Our investigative team has years of experience and has built strong relationships with police forces, the National Crime Agency and Interpol.

In this blog, we'll explain our stolen vehicle recovery process, how our relationship with the UK police force works and answer some common questions about stolen vehicles. 

How does AX Track’s stolen vehicle recovery process work?

After you've chosen AX Track as your vehicle recovery partner, our in-house team of specialists will visit you to fit our forward-thinking technology on your vehicle.

Only our team of technicians will know where the technology has been fitted. The location is kept secret so the device can't be found if your vehicle is stolen. 

Once the device has been installed on your vehicle or vehicles, you'll receive a Thatcham certificate. With Thatcham Research, AX Track has proved its service and technology under laboratory conditions. It's accredited under the Category of S7, widely regarded as the best in the industry.

From then onwards, it's business as usual. You can move forward confidently, knowing that you're in safe hands and will have the best chance of recovering your vehicle if it ever gets stolen.

Our devices aren't used for continuous tracking. We'll only use it to track and locate your vehicle if it's stolen. But how does everything work in the case of an emergency?

Although our technology has a crucial role in helping us achieve such impressive recovery rates (99.4%), we wouldn't be where we are without the support of our fantastic team of specialists. Here's how they deal with a stolen vehicle case:


  1. A vehicle with an AX tracker is stolen: The victim can quickly report the theft to our call centre team, which operates 24 hours a day. Alternatively, they can log into our portal to report their vehicle as stolen.

  2. We’ll be on the case in no time: Our recovery team will contact the victim and activate the technology. We'll have clear oversight of the vehicle's whereabouts and put plans in place to recover it.

  3. Now it’s time to recover the vehicle: We'll liaise with local Police forces and begin the recovery mission. Whilst liaising with local Police , our team will attend the vehicle's location and do everything possible to arrange its safe recovery.

What does our relationship with the UK police force look like?

AX Track’s products are accredited by the UK police force’s Secured by Design initiative — the only way for companies to obtain police recognition for security-related products. 

The Secured By Design accreditation is a formal link with UK Policing at a strategic level. Our team work closely with local officers to ensure the safe recovery of stolen vehicles and provide intelligence to assist subsequent investigations.

You can learn more about these relationships and how we've worked closely with these organisations to recover vehicles by reading our case studies.

Your questions about stolen vehicles, answered 

Although vehicle theft has risen in England over recent months, there's no need to worry. You're in the safest hands when you partner with AX Track.

We also understand that the thought of the theft of your vehicle can be daunting. We'll answer some of the most frequent questions about stolen vehicles to give you peace of mind. 

What's the best way to find a stolen car?

Working with a vehicle recovery partner like AX Track will provide the best chance of recovering your stolen vehicle. Our proven process and relationship with the police means we know how to act effectively every time.

If you don't work with a recovery partner and your vehicle is stolen, you should first file a report to the police. The police will need a range of details, including:

  • The last known location of your vehicle
  • Your ID details
  • The description of your car
  • Your VIN number (Vehicle Identification Number)

Do police look for stolen cars?

If you report your car as stolen to the police, they'll provide you with a crime reference number. You'll need this when you call your insurance company. However, it's unlikely that the police will actively go out and look for a stolen car or vehicle. 

What are the chances of finding a stolen car?

Data from the Office for National Statistics (ONS) discovered that just two in five vehicles are returned to their owner. However, if you choose AX Track technology for your vehicle, the chances of recovery increase dramatically. This is proven by our 99.1% recovery rate for stolen vehicles. 

What do people do with stolen cars?

Most stolen cars either end up being resold (either parts of the car or the entire vehicle), are used for transportation or other criminal activities. 

According to a recent report, the most commonly stolen cars in the UK are the Ford Fiesta, Ford Focus, VW Golf, VW Polo, Audi A3 and BMW 3 Series. 

If you're looking to work with a recovery partner like AX Track but want to know how we work and why our solution stands out, we have a resource that explains everything in detail.


See why over £220m of vehicles are currently protected by AX Track

Our resource provides a visual breakdown of how our recovery process works. It also highlights some of our most recent statistics, including the value of vehicles recovered in the last year and the average value of vehicles recovered. Access your copy below.

AX Track stat sheet


See the impact of vehicle tracking